Due to an important security update on the Colorado.gov/PEAK website, you may need to update your web browser and operating system to continue using PEAK. Below are some instructions how to update some of the most popular web browsers. If you don't find what you are looking for, or if you have questions about updating your operating system, the PEAK Technical Support Call Center is happy to assist! Please email CBMS.Help@state.co.us, or call the PEAK Technical Support Call Center at 1-800-250-7741 (Monday-Friday from 7:30 a.m. to 5:15 p.m.). Scroll down or click on an icon below for directions on how to update Chrome, Firefox, Internet Explorer, Safari (desktop and mobile), or Android:
Update Google Chrome | Desktop
In order to update your Google Chrome browser:
The current version number is the series of numbers beneath the Google Chrome heading. Chrome will automatically check for updates when you are on this page. If any updates are needed, Chrome will begin the process. Once it is ready, it will instruct you to click Relaunch to apply any available updates. Update Mozilla Firefox | Desktop In order to update your Firefox browser:
When the updates are ready to be installed, click Restart Firefox to Update. Update Internet Explorer (IE) for Windows 7 | Desktop If you have a Windows 7 operating system, we highly recommend that you download Google Chrome. The PEAK website works best when using this web browser.
Note: Download speeds will depend on your computer as well as your Internet Provider, so please allow a good amount of time for the download to complete properly. Update Safari (for OS 10.9 & higher) | Desktop In order to bring your Safari desktop browser up-to-date:
Ensure that automatic updates are enabled. You can make sure that you are always running the latest version of Safari by checking that automatic updates are enabled. Click the Apple menu and select System Preferences. Click the App Store option on the System Preferences menu. Check the Automatically check for updates box. Check the boxes to enable automatic app and system updates. Update Safari (for iOS 5 & higher) | Mobile In order to bring your Safari Mobile Device browser up to date:
Update Android (for 5.0 & higher) | Mobile In order to bring your Android Mobile Device browser up to date:
You will be given the option of updating immediately or waiting until later.
I Can't Update My Browser
Have an older operating system that won't allow you to install a newer browser? Please call the PEAK Technical Support Call Center to confirm and discuss possible alternatives.
Phone: 1-800-250-7741 (Monday-Friday from 7:30 a.m. to 5:15 p.m.)
Email: CBMS.Help@state.co.us If you have no other devices available to you that meet the new PEAK security requirements, here are other ways you can submit an application:
|